FREE UK Delivery until Sunday with code: UKFREESHIP @ Checkout // PLEASE ALLOW EXTRA TIME FOR PRINT AND DELIVERY // For more info click here

Delivery Info / FAQs

COVID-19:  Print & Delivery Delays:

We are pleased to confirm that our print and delivery times have reduced from 12 to 7 working days for UK orders. Worldwide orders may take a little longer than normal.
Please note that Royal Mail and our courier suppliers may still be experiencing impacts to service levels too, please allow some extra time for your order to arrive. For more information on Royal Mail updates please click here 
(a shipment notification is sent for all orders to keep you updated on the progress)
 

DELIVERIES TO CANADA:

All mail being sent from the UK to Canada is facing severe delays because of the on-going impact of COVID-19 and record volumes of traffic being received in Canada. We are processing orders as normal in the UK, but delays are taking place once the mail reaches the Canadian border. 

To to give our customers as much information as possible regarding delivery we have decided to suspend 'Regular' shipping to Canada in favour of tracked services.

Thank you for your patience during this difficult operating time
🤍 
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When will my products be dispatched?

All our products are all printed to order, normal turnaround time is up to 5 working days. Your item/s will be dispatched within this period as soon your item/s have been printed.

How are my products shipped?

Depending on size, quantity and your choice of shipping method, orders are shipped by Royal Mail or DPD. We use Royal Mail 24 in the UK which holds a delivery time between 1-3 days.

Will I be able to track my order?

Yes, but only if you’ve upgraded your service to Recorded or Courier. When shipped to the UK, Royal Mail's Recorded service is only tracked on collection and delivery - if you want to track UK parcels in more detail you'll need to use the Courier option. Both Recorded and Courier offer detailed tracking for all orders shipped outside the UK. 

Where can I find my parcel tracking information?

Your tracking code will be included in the dispatch notification sent to your email address (if you have selected a courier or recorded delivery option)

When will my products be delivered?

After your orders have been printed (which can take up to 5 working days) most order will be shipped via Royal Mail. Royal Mail quote their First Class delivery service (no called Royal Mail 24) as taking 1 to 3 working days for UK deliveries, 3 to 5 working days for Europe / USA and 7 to 10 for the rest of the world. The Courier option is a next working day service in the UK and between 2 and 9 days for all other countries.

What if my order doesn't arrive?

Whilst very rare, parcels can go missing in the post. Should you think your delivery has got lost please email us at studio@scuffandscarper.com

We cannot issue replacement orders until 10 working days after dispatch for the UK and 28 days for EU & INT. This is because we cannot claim from Royal Mail until this time. 

Please note that we must be notified within 30 days of any orders that have not arrived. After this time we cannot replace any orders free of charge.

Do you ship worldwide?

Yes, we can ship any order worldwide. International parcels are sent either through Royal Mail or DPD depending on the shipping method you selected.

NEW!! US Shipping rates now available!

Standard shipping with USPS Tracked service or Courier with DPD.

How much do you charge for delivery?

That does depend on how much your order. Delivery costs from £1.57 for lightweight items such as babygrows.

We are based in the UK and all our shipping rates are calculated on weight. To give you an idea we have included a few examples of our standard delivery rates below, of course these will increase if you opt for recorded or courier delivery.

All UK orders over £75 include FREE Standard Delivery

(Prices per item)

Garment Type

Cost to UK

Cost to EU

Cost to USA

Cost to Rest of World 

Orders under 100g i.e. baby / kids T's

£1.57

£3.92

£4.31

£5.01

Adult Tshirts

£3.49

£6.91

£6.35

£9.84

Sweats & Hoodies £3.49 £6.91 £6.35 £9.84